Terms and Conditions

Effective Date: 2025, Aug

Welcome to Ruhramart.com. These Terms and Conditions govern your use of our website and services. By accessing or using Ruhramart.com, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General

• Ruhramart.com is an online e-commerce platform operating in India.

• By using this site, you agree to comply with all applicable laws, including the Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020.

• We reserve the right to modify these Terms at any time without prior notice. Updates will be posted on this page.

2. Account Registration

• To make purchases, you may need to create an account and provide accurate personal details (Name, Email, Phone, Address).

• You are responsible for maintaining the confidentiality of your account credentials.

• Any activity under your account will be your responsibility.

3. Product Information

• We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur.

• Prices are subject to change without notice.

• All products are subject to availability.

4. Orders and Payment

• Orders will be processed only after successful payment confirmation (for prepaid orders).

• We accept payments through secure third-party gateways (e.g., Razorpay).

• In case of payment failure or technical issues, Ruhramart.com is not liable for delays but will assist in resolving issues with the payment provider.

5. Shipping and Delivery

• We currently deliver only within India.

• Estimated delivery timelines will be displayed at checkout; however, delays may occur due to unforeseen circumstances.

• Delivery charges (if any) will be displayed before order confirmation.

6. Cancellation, Returns, and Refunds

• Order cancellation is allowed before shipment.

• Returns are accepted only for damaged, defective, or incorrect products as per our Cancellation and Refund Policy.

• Refunds (if applicable) will be processed within 7–10 business days after approval.

• For full details, please refer to our Cancellation & Refund Policy.

7. Use of Website

• You agree not to misuse the website for any unlawful or fraudulent activity.

• You shall not attempt to gain unauthorized access to our systems or engage in any activity that may harm the website or other users.

8. Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of Ruhramart.com and protected under applicable copyright and trademark laws.

• You may not copy, modify, distribute, or use our content without prior written consent.

9. Limitation of Liability

• Ruhramart.com shall not be liable for:

  • Delays or failures due to events beyond our control (natural disasters, strikes, etc.)

  • Any indirect, incidental, or consequential damages arising from the use of our services.

• Our liability for any claim shall not exceed the amount paid for the product in question.

10. Privacy

• Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

• By using our services, you consent to data collection and processing as described in the Privacy Policy.

11. Governing Law and Jurisdiction

• These Terms shall be governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dindigul, Tamilnadu.

12. Contact Information

For any queries regarding these Terms, please contact us:
📧 support@ruhramart.com
🌐 www.ruhramart.com