Shipping Policy

Effective Date: 2025, Aug

At Ruhramart.com, we strive to ensure your orders reach you safely and on time. Please read our shipping policy carefully to understand how we handle delivery.

1. Shipping Coverage

• We currently ship only within India.
• Orders to remote or restricted locations cannot be processed.

2. Shipping Partners

• We partner with well-recognized and reputed courier and delivery services to ensure safe and timely delivery of your products.

3. Shipping Charges

• Shipping fees are calculated based on delivery location and product weight.
• Certain products, order values, user status, or valid coupon codes may qualify for free shipping.
• Shipping charges, if applicable, will be displayed at checkout before confirming your order.

4. Estimated Delivery Time

• Delivery times vary depending on the location of delivery.
• Most orders are delivered within 14 business days. & Minimum Processing Time for the 2 hours if the order in working hours. (Monday to Saturday, 7AM to 9PM)
• Please note that delivery times may vary due to unforeseen circumstances such as extreme weather, courier delays, or public holidays.

5. Order Tracking

• Once your order is dispatched, you will receive a tracking ID via email or SMS.
• You can check your order status anytime on our website or by contacting our customer support team.

6. Delivery Delays

• While we make every effort to deliver within the estimated timeline, delays may occur due to reasons beyond our control (e.g., natural disasters, courier network issues, or other unforeseen events).
• In such cases, our customer support team will assist you in tracking your order and providing updates until it is successfully delivered.

7. Undeliverable or Returned Shipments

• Orders returned to us due to incorrect address, unavailable recipient, or refusal to accept delivery will be contacted via email or phone for resolution.
• Additional shipping charges may apply for re-delivery of returned orders.

8. Contact Us

For any shipping-related queries, please reach out to:
📧 support@ruhramart.com
🌐 www.ruhramart.com