Shipping Policy
Effective Date: 2025, Aug
At Ruhramart.com, we strive to ensure your orders reach you safely and on time. Please read our shipping policy carefully to understand how we handle delivery.
1. Shipping Coverage
- We currently ship only within India.
- Orders to remote or restricted locations cannot be processed.
2. Shipping Partners
- We partner with well-recognized and reputed courier and delivery services to ensure safe and timely delivery of your products.
3. Shipping Charges
- Shipping fees are calculated based on delivery location and product weight.
- Certain products, order values, user status, or valid coupon codes may qualify for free shipping.
- Shipping charges, if applicable, will be displayed at checkout before confirming your order.
4. Estimated Delivery Time
- Delivery times vary depending on the location of delivery.
- Most orders are delivered within 14 business days. & Minimum Processing Time for the 2 hours if the order in working hours. (Monday to Saturday, 7AM to 9PM)
- Please note that delivery times may vary due to unforeseen circumstances such as extreme weather, courier delays, or public holidays.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking ID via email or SMS.
- You can check your order status anytime on our website or by contacting our customer support team.
6. Delivery Delays
- While we make every effort to deliver within the estimated timeline, delays may occur due to reasons beyond our control (e.g., natural disasters, courier network issues, or other unforeseen events).
- In such cases, our customer support team will assist you in tracking your order and providing updates until it is successfully delivered.
7. Undeliverable or Returned Shipments
- Orders returned to us due to incorrect address, unavailable recipient, or refusal to accept delivery will be contacted via email or phone for resolution.
- Additional shipping charges may apply for re-delivery of returned orders.
8. Contact Us
For any shipping-related queries, please reach out to:
📧 support@ruhramart.com
🌐 www.ruhramart.com





